INDIRA R. GUZMAN, Ph.D.

CURRICULUM VITAE

Table of Contents

1. Education
2. Academic Experience
3. Professional Experience
4. Research Grants
5. Publications and Conference Presentations
6. Work in Progress
7. Awards Received
8. Service to the Profession
9. Selected Seminars and Workshops Attendance

  EDUCATION

Ph.D. in Information Science and Technology
2006 - School of Information Studies, Syracuse University - Syracuse, New York, USA

Dissertation: "As you like I.T.": Occupational culture and commitment of new information technologists. Dissertation UMI#3251802, Syracuse University, Syracuse, New York, USA.
Supported by the ITWF NSF Award# 0420434. Project Website:  http://itwf.syr.edu/

Master of Science in Information Management
2002 - Syracuse University - Syracuse, New York, USA
Sponsored by the LASPAU and Fulbright Faculty Development Program   (U.S. government's flagship program in international educational exchange) and the Bolivian Catholic University .

B.S. & M.S. Computer Science Engineering
1991 - Donetsk National Technical University - Donetsk, Ukraine;
Defended thesis: “Automatic System Design on Micro programmed Control Units on PLA (Programmable Logic Array) and ROM (Read Only Memory) chips”, special part: “Development of Modula 2 for the Synthesis of Microcontrolling and explicit direction”.

Graduate Studies in Finance and Banking Management
2000 - PROCAF , Bolivian Catholic University - La Paz, Bolivia

Computerized Accounting
1985 - Technical Business Institute - La Paz, Bolivia

Certificate in University Teaching
2006- Future Professoriate Project, Graduate School - Syracuse University

Russian Teacher Certification
1991 - Polytechnic Institute of Donetsk - Donetsk, Ukraine (1991)

ACADEMIC EXPERIENCE

Coordinating Assistant Professor  – Colleges of Business Administration and Information Systems
TUI University (formerly Touro University International); 2006 - Present

Coordinating and teaching undergraduate and graduate courses in the Information Technology Management (ITM) and Computer Science programs. Teaching in the PhD Program in Business Administration. Doctoral dissertation mentor.

Courses directly taught: DBA699 Doctoral Dissertation Proposal Seminar (Fall 2006-Present), ITM699 Information Systems Research Doctoral Seminar (Summer 2007-Present), ITM602 Organizational Learning and Knowledge Utilization (Summer 2006-Spring 2007), ITM527 IT Security and Disaster Recovery Management (Summer 2007-Present), ITM507 Business Intelligence and Knowledge Management (Spring 2007), ITM490 Capstone Course in Information Technology Management (Spring 2007), ITM537 Principles of Information Security Auditing and Digital Forensics (Summer 2008).

 

Senior Research Associate – Information Technology Workforce Project/SISE project
Syracuse University , School of Information Studies - Syracuse, New York, USA. 2001 - Present (http://itwf.syr.edu and http://sise.syr.edu/)
Conducting rigorous qualitative and quantitative research of issues related to the recruitment, retention and commitment of the IT workforce and Behavioral security.

Active participation in the dissemination of the research in journals and conference papers  (http://www.nsf.gov/awardsearch/showAward.do?AwardNumber=0420434)
Writing research grants for the NSF and other funding institutions.

Developing intervention programs in education to attract young people to the IT workforce.

 

Adjunct Professor – School of Information Studies
Syracuse University , School of Information Studies - Syracuse, New York, USA. 2003 - 2006
Graduate Course: IST618 Survey of Telecommunication and Information Policy (Spring 2006)
Undergraduate Course: IST195 Information Technologies (Summer 2003 – Spring 2004))
Undergraduate Course: IST335 Intro. to Info-Based Organizations (Summer 2004 - Fall 2004)

Teaching Associate - School of Information Studies 
Syracuse University , School of Information Studies - Syracuse, New York, USA.. 2002 – 2003
Courses: IST642 E-Government, Assisted Dr. Diana Gant, Spring 2003;
             IST335 Intro. to Info-Based Organizations, Assisted Dr. Jeffrey Stanton, Fall 2002.

Adjunct Professor - Colleges of Business Administration, Information Systems, and School of Education
Universidad Católica Boliviana (Bolivian Catholic University)- La Paz, Bolivia. 1994 - 2000
College of Business Administration Courses: The Improvement of Processes and Reengineering; Decision Support Systems
Computer Science Courses: Introduction to Informatics, Object Oriented Analysis and Design; Computer Fundamentals.

School of Education Courses: Databases and MS Access, Operating Systems II

Instructor in Computer Science Department 
Universidad Tecnológica Boliviana (Bolivian Technological University) - La Paz, Bolivia. 1994 - 1998
Course: Computer Fundamentals

Instructor in Computer Science Department
National Center of Studies in Informatics - CENACO - La Paz, Bolivia. 1992
Courses: Introduction to Informatics, Data Structures II

TEACHING AREAS

My teaching interests at the doctoral level include courses such as Dissertation Proposal Seminar, Mixed Research Methodology, Information Systems Research Seminar. My teaching interests at the masters and undergraduate levels include Management of IS, Organizational Impacts, Knowledge Management/Business Intelligence, Security Auditing of Information Systems, Systems Analysis and Design, and User Support.

PROFESSIONAL EXPERIENCE (non-academic)

Computer Consultant
Computing and Media Services, Syracuse University  - Syracuse, New York, U.S.A. (2001 - 2002)
* Assisted clients with problems concerning University-supported software by providing in-person and over the phone consulting/troubleshooting.

Chief of the Information Systems Department - Network Administrator
Banco de la Nación Argentina (Argentinean Nation Bank - BNA) - La Paz, Bolivia. (1992 - 2000)
* Administrated, maintained and supported a Novell Network and a Windows NT network.
* Oversaw and administrated Financial Banking System TOPAZ
* Managed the Y2K project in the two branches of the Bank in Bolivia.
* SWIFT Administrator - Installation, Administration and Supervision of Financial Interchanging Systems SWIFT system (secure global system for financial messages).

Information Systems Analyst
OFINAAL Office sponsored by European Economic Community (EEC)  -  La Paz, Bolivia (1991 - 1992)
* Developed a computerized system for the organization of food programs for the needy provided by EEC to Bolivia according to a contract.

RESEARCH GRANTS

Senior Research Associate for the Syracuse Information Systems Evaluation Project (SISE)
School of Information Studies , Syracuse University, Syracuse, New York, USA. (2001 - Present)
Participation in the following research projects:

* NSF award SES-0196415, entitled “CAREER – Organizations, Technology, and Data about Workers” (Dr. Jeffrey Stanton). Conducted research studies about the impact of IT-changes in organizations. Outcomes from this study include reports with recommendations, best practices, training and Requests for Proposals.

* Project entitled "Behavioral Information Security: The Politics, Motivation, and Ethics of Information Security in Work Organizations” funded by the National Science Foundation, the SIOP Foundation, and by SUPRIA funding from the CASE Center at Syracuse University. This project included auditing and evaluation of information security practices in small organizations of central New York.  Participated in the development of Requests for Proposals, Product recommendations, Acceptable Use Policy, Service Level Agreement, Security Checklists and Password policy for these organizations.

* Project lead of the NSF ITWF award  #0420434 of $300,000 awarded to Dr. Jeffrey Stanton entitled "Information Technology Workforce (ITWF): Culture Clash! The Adverse Effects of IT Occupational Subculture on Formative Work Experiences of IT Students". Research towards dissertation.

Research Assistant, for Dr. Diana Burley (formerly Gant)
School of Information Studies , Syracuse University, Syracuse, New York, USA. (2002 - 2004)           
* Project Title: How are we doing? Tracking Country Image in the Information Age. Supported by the NSF’S Digital Government Research Program

* Managing Knowledge for Information Age Public Diplomacy supported by the H.H. Franklin Center for Supply Chain Management Award program do Dr. Burley.

JOURNAL PUBLICATIONS:

1. Guzman, I. R., & Stanton, J. M. (In-press). IT Occupational Culture: The Cultural Fit and Commitment of New Information Technologists. Information Technology & People.
2. Guzman, I. R. (2008). Metodología Mixta en Sistemas de Información: El caso del Estudio de la Cultura Ocupacional de Sistemas (Mixed Methodology in Information Systems Research: the study of the IT Occupational Culture). Revista Latinoamericana y del Caribe de la Asociación de Sistemas de Información - Latin American and Caribbean Journal of the Association of Information Systems (AIS), 1(1), 11-30.
3. Guzman, I. R., & Stanton, J. M. (2008). Women's Adaptation to the IT Culture. Women's Studies: Special Issue on Women and Technology: Reversing the Trends of Attrition and Obtaining a Balance, 37(3), 202-228.
4. Guzman, I. R., Stam, K. R., & Stanton, J. M. (2008). The Occupational Culture of IS/IT Personnel within Organizations. The DATA BASE for Advances in Information Systems, 39(1), 33-50. [Available at http://doi.acm.org/10.1145/1341971.1341976]
5. Guzman, I. R. (2007). Book Review of "Strategies for Managing IS/IT Personnel” by Magid Igbaria and Conrad Shayo. Human Resource Management, 46(3), 455-458.
6. Myers, K., & Guzman, I. (2007). How to avoid IT project failure. IT Manager' s Journal. [Practitioner oriented and not peer reviewed journal]
7. Stam, K. R., Stanton, J. M., and Guzman, I. R. (2004). "Employee Resistance to Digital Information and Information Technology Change in a Social Service Agency: A Membership Category Approach". Journal of Digital Information (JoDI). Special Issue on Social Aspects of Digital Information in Perspective.

BOOKS AND BOOK CHAPTERS

1. Guzman, I. R., Stam, K. R., Hans, S., & Angolano, C. (in press). Human Factors in Security: The Role of Information Security Professionals within Organizations. In D. K. J. Knapp (Ed.), Cyber-Security and Global Information Assurance: Threat Analysis and Response Solutions. IGI Global. http://csgia.blogspot.com  
2. Guzman, I. R. (2008). “As you like IT” Occupational Culture and Commitment of new IT People: Using Mixed Methodology to study the perceptions of new information technologists. VDM Verlag Dr. Muller Publishing. [Available in Amazon.com]
3. Guzman, I. R. (2008). Occupational Culture and Socialization in Information Systems. In T. Torres & M. Arias (Eds.), Encyclopedia of HRIS: Challenges in e-HRM. Pittsburgh: Idea Group.
4. Guzman, I. R., Stanton, J. M., & Eischen, D. (2006). Female Perceptions of the Information Technology Culture. In E. M. Trauth (Ed.), Encyclopedia of Gender and Information Technology. Information Science Publishing.
5. Guzman, I. R. (2004). "User Support". Encyclopedia of Human-Computer Interaction, Berkshire Publishing Group LLC.

CONFERENCE PROCEEDINGS

1. Guzman, I. R., Stam, K. R. & Stanton, J. M. (2008). Poster "Encouraging occupational choice in IT through social networks and online collaboration". Computer Supported Cooperative Work (CSCW). November 8-12, 2008. San Diego, CA. 
2. Galvez, S. M., & Guzman, I. R. (2008). Social Cognitive Theory: Information Security Awareness and Practice (Teoría Social Cognitiva: Concientización y Prática en Seguridad de la Información). Proceedings of the 2008 Americas Conference on Information Systems (AMCIS '08), August 14-17, Toronto, Canada.
3. Kaarst-Brown, M., & Guzman, I. R. (2008). Decisions, Decisions: Ethnography or Mixed-Method Approaches to Study Cultural Issues in IS Research? Proceedings of the Cultural Attitudes towards Technology and Communication (CATaC) biennial conference, June 24-28, Nimes, France.
4. Guzman, I. R., Gallivan, M., Cohoon, J. M., Bell, A., Quesenberry, J. L., Creamer, E. G., & Stanton, J. M. (2008). What are we doing to improve recruitment and retention in information technology majors? Proceedings of the 2008 ACM SIGMIS CPR conference on Computer personnel, 40-42. Available at http://doi.acm.org/10.1145/1355238.1355247
5. Bowersox, N., & Guzman, I. R. (2007). How can Leaders Encourage Participation in Virtual Communities of Practice? Proceedings of the International Conference on Information Society (i-Society 2007), 30-37.
6. Guzman, I. R. (2007). The use of mixed methodology in the study of the IT occupational culture = Utilizando Metodología de Investigación Mixta en el Estudio de la Cultura Ocupacional de Sistemas, Americas Conference on Information Systems (AMCIS '07), Spanish Mini-track, Keystone, Colorado, August 9-12.
7. Fagnot, I., Guzman, I. R., & Stanton, J. M. (2007). "Toward Recruitment And Retention Strategies Based on the Early Exposure to the IT Occupational Culture". Americas Conference on Information Systems (AMCIS '07), Keystone, Colorado, August 9-12.
8. Guzman, I. R., Joseph, D., Papamichail, K. N., & Stanton, J. M. (2007). Beliefs about IT culture: Exploring National and Gender Differences. Proceedings of ACM SIGMIS CPR'07 Conference, St. Louis, Missouri, USA, April 19 - 21.
9. Hunt, D. M., & Guzman, I. R. (2007). Towards An International Career Path For The Study Of Individuals Of Emerging Nations. Conference Proceedings of the South Western Decision Sciences Institute (SWDSI '07), San Diego, California, March 13-17, 2007.
10. Guzman, I., Sharif, R., Kwiatkowska, A., & Li, Q. (2006). Occupational Culture and Commitment in the IT Profession: A Multi-Country Perspective. Proceedings of the 2006 Americas Conference on Information Systems (AMCIS '06), Acapulco, Mexico, August.
11. Stanton, J. M., Guzman, I. R., & Fagnot, I. (2006). Internships and Occupational Commitment of College Students in IT-Related Majors. Proceedings of the ACM SIGMIS Computer Personnel Research (SIGMIS CPR'06) , Claremont, California, USA, April 13-15. 
12. Guzman, I. R., Sharif, R., Blanchard, T., Ellis, G., & Stanton, J.M. (2005). “What attracts women to the IT field? The first process of Occupational Socialization”. Proceedings of the America Conference on Information Systems (AMCIS '05), Omaha, Nebraska. August 11-14, 2005.
13. Kaarst-Brown, M. L., & Guzman, I. R. (2005). Who is "the IT Workforce"?: Challenges Facing Policy Makers, Management, and Research. Proceedings of ACM SIG MIS CPR: Beyond the Bust: Preparing for the Boom?, Atlanta, Georgia, April 14-16, 2005.
14. Guzman, I. R., Stanton, J. M. (2004). "Culture Clash! The Adverse Effects of IT Occupational Subculture on Formative Work Experiences of IT Students". Proceedings of the America Conference on Information Systems (AMCIS '04), New York City, NY. August 5-8, 2004.
15. Guzman, I. R., Kaarst-Brown, M.L. (2004). "Organizational Survival and Alignment: Insights into Conflicting Perspectives on the Role of the Information Technology Professional". Proceedings of the ACM - Special Interest Group on Management Information Systems - Computer Personnel Research Conference (SIGMIS CPR '04). Tucson, Arizona. April, 2004. 
16. Guzman, I. R. Stanton, J.M., Stam, K.R. Vijayasri V., Yamodo, I. Zakaria Nasriah and Caldera, C. (2004). "A Qualitative Study of the Occupational Subculture of Information Systems Employees in Organizations" ACM - SIGMIS CPR '04. Tucson, Arizona. April, 2004. 
17. Stanton, J. M., Stam, K. R., Guzman, I. R., & Caldera, C. (2003, October). "Examining the linkage between organizational commitment and information security." Proceedings of the IEEE Systems, Man, and Cybernetics Conference, Washington, DC. 

• Listed in Marquis Who's Who in Science and Engineering, 2008-2009
• Outstanding Teaching Assistant Award, Syracuse University, 2006
• Teaching Fellow Appointment, Graduate School, Syracuse University, 2005-2006
• NSF Research Assistantship, 2004 –2006
• Graduate Student Assistantship, School of Information Studies, Syracuse University, 2002-2004
• NSF Webshop Summer Fellowship recipient to attend the third annual graduate WebShop/IT&Society 2003 at University of Maryland, University of California at Berkeley and Stanford University, USA. June, 2003.
• Fulbright Scholar, Fellowship recipient of the LASPAU Faculty Development Program scholarship with the sponsorship of the Fulbright Program in the U.S. and the Bolivian Catholic University, 2000-2002.
• Director's List in the Intensive English Program, State University of New York at Buffalo NY, Summer 2000.
• Best Teacher Award in Decision Support Systems Class, 1998 and 1999 at UCB (Universidad Catolica Boliviana)
• Academic Award to attend the First Iberoamerican Congress of Informatics sponsored by the Spanish Agency of Technological Cooperation (AECI), Santa Cruz, Bolivia. May 1995.
• Full Scholarship recipient from the National Cultural and Educational Program in Bolivia sponsored by the Former Soviet Union in merit to outstanding academic performance in high school to pursue undergraduate and graduate studies, 1985-1991.